Delivery Information

We don’t include packing notes or any pricing information, as our chocolates are frequently sent as gifts and we like to conserve trees. Instead, we email a receipt to the email id used when making the purchase.
It’s important to us that the item you have ordered reaches you in perfect condition, that’s why we use custom made packaging and take extra care when packing each box.

All deliveries will require a signature so please ensure someone is available to accept the delivery.

Orders placed before 2pm will be dispatched on the same day (Mon-Fri, excluding public holidays), provided the item is in stock. Orders placed after 2pm will be dispatched the next working day. We do not dispatch orders on Saturday or Sunday unless a special arrangement has been made - for example wedding deliveries.


Please note that cost is per delivery to a UK address:

  • ROYAL MAIL 2ND CLASS RECORDED @ FREE (Signature Required, estimated delivery 2-3 days)
  • ROYAL MAIL SPECIAL DELIVERY @ £6.95 (Signature Required, estimated delivery 1 business day)
  • ORDERS OF 2KGS - 20KGS AND LARGE HAMPERS - Delivered by UPS Courier @ £9.95 (Estimated delivery 2 business days)
  • ORDERS OVER 20KGS - Delivered by UPS Courier @ £25.00

• The estimated arrival times are taken directly from information provided by Royal Mail & UPS and FedEx. These are estimates only; we are not responsible if this varies.
• Goods will need to be signed for. Please give a delivery address where someone will be available.

SAME DAY

We offer a SAME DAY courier service for deliveries within London starting at just £25.00. Please phone us on 020 84277110 for more information.


INTERNATIONAL DELIVERY (USA & CANADA ONLY)

  • Courier Delivery: £35.00, estimated delivery: 3-5 days.

Please note that International Shipping may be liable to import taxes, customs duties and fees. Please contact the local customs office for more information.
The estimated arrival times are taken directly from information provided by UPS. These are estimates only; we are not responsible if this varies as at times the parcels can be held by customs.

 

DELIVERY TO HOT COUNTRIES
We take great care when packing all of our boxes, however as we have no control over the temperature during transportation we do not advise shipping our products to hot countries. Devnaa cannot accept responsibility for spoiled products sent outside of the UK.
If you require an urgent or timed delivery, please phone or email us and we will do our best to assist you.


-Devnaa.

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